What We Do
An integrated complaint or feedback management system that gathers various types of feedback categories from various channel sources including through web portals and smartphones. Organized systematically in accordance with the SOPs of each agency that manages the feedback.
- Developed with the first version over 17 years ago.
- The system has undergone a constant transformation.
- Resolving complaints/feedback that begins with the collection.
- Investigation process or action and distribution that is distributed electronically to the responsible PIC.
Services
Check our Services
Product Briefing
We will at your door step if you want to be brief about our product
Proof of Concept
We have a lot of existing client that using our product.
Implementation and Customization
iResponz can suits your imagination.
Training and Online Support
Be an expert with our guide. Choose your place and we will be with you.
Maintenance and Enhancement
iResponz upgrade including new report, considerable flow changes, new dashboard, new features.
Post Sales Services
We will ensure that you are satisfied with the products and services.
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